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Orrex

(66,183 posts)

5. Companies would ensure hours-long hold times to speak with an actual person

Reply to LogDog75 (Original post)

Thu Oct 9, 2025, 06:01 AM

Thursday

They'll make sure that the person is underpaid and poorly trained and/or with inadequate resources.

They'll make sure that the person speaks poor English with a very thick accent.

In short, they'll do everything they can to avoid paying humans to do good work, if they can save a nickel by outsourcing to cheap, infuriating AI.

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Highlight:

How about this for a customer service law [View all] LogDog75 Thursday OP

AI operators suck, USAA is one of the worst Shellback Squid Thursday #1

FedEx is worse UpInArms Thursday #2

I Love It DET Thursday #3

Our robot overlords say that is a hard no. Irish_Dem Thursday #4

Companies would ensure hours-long hold times to speak with an actual person Orrex Thursday #5

Welcome to the Grifter Economy pecosbob Thursday #6

Hmm....nice idea, but not going to happen. MineralMan Thursday #7

Tip of the AI iceberg heading Prairie_Seagull Thursday #8

So who would enforce this customer service law? flvegan Thursday #9